Privacy Policy

Welcome to VENTYY. We are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

At Ventyy, we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information provided by our users. By using our platform and services, you agree to the terms and practices described in this Privacy Policy.

1. Information Collection:

a) Personal Information: When users create an account, post an event, get tickets, or engage in other platform activities, we may collect personal information such as name, email address, phone number, and location data.

b) Event Details: We collect event-related information provided by users, including event descriptions, dates, location, ticket types, pricing, and event-specific add-ons.

c) Social Links: Users may have the option to add their social media links to their profile, but this information is voluntary and not mandatory for platform usage.

d) Verification: For user verification purposes, we may collect identification proofs, address proofs, and other relevant documentation as required for personal or business accounts.

e) Usage Information: We collect non-personal information such as IP addresses, browser type, device information, and usage patterns to improve our platform's performance and user experience.

2. Information Use and Sharing:

2.1. Personal Information: We use personal information to provide our services, process transactions, communicate with users, and customize their platform experience. We do not sell, rent, or share personal information with third parties for marketing purposes without explicit user consent.

2.2. Event Details: Event-related information, including event descriptions, dates, and location, may be displayed publicly on our platform to inform and attract potential attendees. However, we do not disclose personal information, such as email addresses or phone numbers, without user consent. Users can opt to display their email address, but the default is non-disclosure.

2.3. Add-Ons and Services: When users purchase event-related add-ons, merchandise, or services, their personal information may be shared with the Host or service providers to fulfill the orders..

2.4. Legal Compliance: We may disclose personal information when required by law, legal proceedings, court orders, or to protect our rights, safety, or the safety of others. This includes compliance with applicable data privacy laws such as GDPR, particularly if location-based data is collected.

3. Data Security:

a) We implement industry-standard security measures to protect user information from unauthorized access, misuse, or alteration. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

b) Users are responsible for maintaining the confidentiality of their account credentials and are encouraged to use strong passwords.

4. User Rights and Choices:

a) Users have the right to access, update, or delete their personal information by accessing their account settings or contacting our support team.

b) Users may choose to opt out of receiving promotional communications by following the instructions provided in the communications or contacting us directly.

c) Users can manage their cookie preferences through their browser settings, although disabling cookies may limit certain features or functionality of our platform.

d) Marketing Communications: With user consent, we may send marketing communications about events, promotions, or related services. Users can opt out of these communications at any time.

5. Collection of Debit or Credit Card Information:

We no longer collect debit or credit card information. For users to get tickets, this information is securely processed through third-party services without storing payment data on our servers.

6. Third-Party Links:

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of those websites or services before providing any personal information.

7. Children's Privacy:

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information of a child has been inadvertently collected, we will take immediate steps to delete such information from our records.

8. Data Retention:

We retain user data for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

9. Updates to the Privacy Policy:

We may update this Privacy Policy from time to time. Users may be notified of any significant changes via email, pop-up notices, or through prominent notices on our platform. Please review this policy periodically to stay informed

10. Contact Us:

For any questions or concerns regarding our Privacy Policy, please contact us via at notifications@ventyy.com

[Last updated: [January 28, 2025]

“Your privacy is critically important to us. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.”